Anonymous

Rip-off/scam

When I bought this they advertised that it takes 4 to 6 weeks to see results, however, they only give you FIVE (5) days to return it if not satisfied. I too did not realize they were gonna start billing my card for that purchase plus tack on another new jar payment. When I called to complain they tried to talk me into a reduced price. When I refused they lowered the cost further. I refused again and they reduced the price even further plus wanted to give me another jar free plus a free jar of their under eye, eye cream. Be sure you read every detail and fine print before you make a decision to purchase this product.
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Anonymous
map-marker Southfield, Michigan

I was scammed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Yes they never told me they would bill me next month or asked me if I want autoship, I was so pissed off also! That's how people make money by ripping off others. There is a lot of boring time in hard work for a lot of people, so others skip the boring and find fun in stealing or lying for money! You can't trust anyone now these days! I would like to know if you's used the face cream and if you's liked it for any reason? Or if you found a better anti-aging wrinkle reducer? please let me know tyvm!
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Loss:
$200
Reason of review:
Not as described/ advertised
Ersie Bsq

Vulexa free trial offer

I was also scammed by this company. After several calls they promised me a 35% refund, what ***. Please share this message with as many people as you can as no one seems to be stopping this fraudish scam. I have it posted everywhere to make people aware of this company. Very bad business. I have read nothing in print top say it was a trlal for 14 days. They also added another item and billed me for it as well. I am out of pocket as well for $222.00. They do not speak English and while they are scamming you they say they are your friend and they will help you. Make sure you have all cards cancelled as they may charge again in 30 days for a new batch.
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Loss:
$221
Pros:
  • Disgusting business practice
Cons:
  • Being scammed
Reason of review:
poor customer service and billing on free trial offer

Preferred solution: Full refund

Anonymous
map-marker Stamford, Connecticut

Nulexa Free Trial Review

Hi, Same story...I did not order these items. I ordered a trial sample, that's all. There was no contact to remove the charge immediately. This is fraud and I reported it to my bank. They reversed the charges and I blocked my card. Be warned, this is a scam. Larissa
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Reason of review:
Problems with payment
Kimarie Kmk
map-marker Oakville, Ontario

Stole money

took money from my boyfriends account for some i did not order 369 dollars and some change i want my money back in his account or i will take u to small claims court this is not a joke lois thomas 407 division st kingston ont k7k 4a6 iam really pissed off i cant afford to pay that much for cream thats why i did the free trail i will neaver order from this company again rip offs i will put this all over face book so noone will ever oder from this company again this ids the worst thing that could have happen to me i really need that money back that was rent money now i cant pay my rent because u guys took my money and i have 3 kids now what am i going to do
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Loss:
$36983
Cons:
  • That they stole money
Reason of review:
you took money from my boyfriends account that we needed

Preferred solution: Full refund

Anonymous
map-marker Moosomin, Saskatchewan

Nulexa Free Trial Review from Moosomin, Saskatchewan

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered risk free product. Returned it and thought that would be it. They maxed my credit card with crazy products they say were not ftom their company. 625. In two weeks before I figured our what was happening called the companies on the phone numbers attacked to charges. Said they were not from vulexa and skinology. There was diet stuff stuff for burn victims, stuff to make dark skin lighter!!!! And all different calls went to the same woman she answered the phone. JOICE when I calked my credit card company numerous times giving them tracking numbers and all I go on the returned product. It was sucks to be you. We can't help you!!!!!! This company is nothing but a fraud. Beyond that. Do not ever order from them. Ever. Nothing is risk free
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Reason of review:
Problems with payment
Anonymous
map-marker Kennedale, Texas

Garcinia Cambogia Review

Stole money. I ordered Garcia Cambodia online. It was suppose to be a one time charge and they charged an unauthorized charge.
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Reason of review:
Problems with payment
Cj Szh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sidney, British Columbia

Can not believe I got scammed, when i ordered a free trial f vulexa, it stated no further obligation, then i get a charge on my Credit Card for $94-00

i ordered free trial sizes of Vulexa & Skinology from this Company, it stated no further obligation , of course it has turned out to be a scam, have been charged almost $1oo for each product,when I received the product there was nothing on the packing slip to indicate that there were any further charges. I can not believe this Company are allowed to get away with this. I have a Handicapped Husband & am not able to afford to get caught like this. is there anything I cab do to either return the unused product to the Company or get these charges reversed? jaygilbert@***.ca
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Loss:
$185
Cons:
  • Billing practices
  • Being sacmmed
  • Being scammed
Reason of review:
is a scam

Preferred solution: Full refund

6 comments
Guest

TOTAL SCAM!!! Doesn't Even work

Guest

Did the same to me im highly UPSET .I dont have money like that ; ( I have kids to care for.

Guest

They got me 290$ in all..

Credit Card Company will not help, apparently their scam in the fine print is legally binding..

Guest

Iso also arebeing scamed .I have toclosemychecking account .

Guest

I had exactly the same thing happen! No number in the order to call and cancel! I didn't even have the sample for a week and got charged over $240 for both products!

Guest
reply icon Replying to comment of Guest-998289

Same here! :( I have contacted my bank, hope that will help

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Anonymous
map-marker Moosomin, Saskatchewan

Nulexa - Cream Review from Moosomin, Saskatchewan

I ordered some cream on line. I returned it right at the post office without opening it!! Then within two weeks I had 7 different product charges on my credit card totalling 639.00 I tried to track down the products through the phone numbers on the charges on the credit card no last number was there. Finally got ahold of done numbers. But they refused to credit my cards. Even though I sent everything back sealed from shipping!!!! DO not try theses products I didn't even try them and was billed. It never left the post office. I am beyond angry beyond anything
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Reason of review:
Pricing issue
Anonymous
map-marker Thornaby, Stockton-On-Tees

73 year old rip off

I saw a advert on my computer for kery katona is said pay 2 99 for delivery for a trial so I payed my 2 99 and received I lot of Kerry katone 6 month later I got my friend to check my bank statement my bank was minus over 1000 pound my friend imidiatly foned the fraud squad this is what they said {Kerry katone} the advert went on to say if you did not return the free sample in 2 weeks they would assume I wanted it and they then charged me for it over 100 pound they did not say anything like that on my computer the same thing happened with a wrinkle cream I got 135 pound back of Barclaycard insurance 70 pound of nulexa but they did not give me back 20 of that money like I say they well and truly conned me so did barklaycard why bother paying ins ??? I hope this will help other people
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Reason of review:
Problems with payment
Anonymous
map-marker Toronto, Ontario

I am one pissed off consumer

I went to check my bank account and saw 2 transactions for the combine amount of $191. I was on the phone at 6 am calling my bank and did all foot work to start investigating I did order the product for trial. Not that great But was not aware they would be charging my account Did not receive any other products but the samples and I told the bank I needed my money back into my account. They are now Investigating this company. I am not a rich woman. Work hard for my money never did I agree to purchase further products from this company.
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Reason of review:
Problems with payment
Anonymous
map-marker Woodstock, New Brunswick

Nulexa Cream Review

Company was to take 4.95 from visa instead they took $115.00! Making my rent check bounce
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Reason of review:
Problems with payment
Anonymous

Nulexa - Saw Purchase Review

I ordered online saw an ad for $4.95 to try their product along with another product nuvie and nulexa. Thought I would give it a try. I failed to see the 14 day trial or anything about being charged every month for their products. Got both the items nuvie & nulexa was charged on my credit card 4.95 twice..next thing you know 2 weeks later I got a 2nd nulexa. I had hardly used the 1st one. Called & the guy then tells me this is an every month thing I signed up for. I wanted it to stop then he conned me into trying the product for awhile longer and if I still wanted to cancel do it by 7-25 -14. Well I got my bill and there are 4 charges for $89.97. Two for nulexa and 2 for nuvie. I only have 3 products at this point. So I call both companies they agree to cancel my subscription and just argue with me that I didn't read the fine print. I tell them I don't even care for their products.i can't even use them as fast as their sending them. They will not refund any money $369.70 . I called credit card company they stated this what these companies do.so my account number has been changed . Another box came the other day I marked return to sender refused to open it. Credit card company opened a case against them stated they have to credit my account for the returned item. We will see. Customer service is horrible, they just keep saying its all their on their site. Which I never saw.
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11 comments
Guest

Had the same thing happen to me - dont know just what to do - had two trial jars sent and just noticed have deducted nearly 160 pounds sterling more from my account - please advise me what to do I do not have a contact address for this company - and am based in leeds uk - thank you.

Guest

i have been done with this as well cant find a number to cancel this as i never signed up for this only wanted the trial one so if anyone has a number too cancel would be grateful if you can give me it.vc

Guest
reply icon Replying to comment of Guest-921687

Call your credit card company and changed he number so they cannot charge any more

Guest

You can call them fr refunds 185********. This company is a scam .

When i ordered for the sample free shipping it doesn not say that you have to call to cancel after 14 days. Does not say anything thatcthey eill chrage you and send you another cream .BEWARE .

I am trying to notify the Better Business Bureau about this . Please do so too.

Guest
reply icon Replying to comment of Guest-918385

Hi I am in the same situation they have just taken money from me via my credit card, I have rung Visa and they have put a stop to any further payments but I want my money back and when if any creams do arrive they have told me to return them and they will try to get my money back.My question is do you have the terms and conditions that go with this scam as I cant find them in their advert.Hope you can help as this has spoilt my Christmas and I am sure many other vulnerable peoples. yours sincerely Jean

Guest
reply icon Replying to comment of Guest-921603

Thank you its helpful , I will be speaking to the bank tomorrow to get their help.

Guest
reply icon Replying to comment of Guest-918385

Please do as I feel a lot are falling for this - Im afraid they will keep sending stuff unasked for and deducting money from my account - whats the best thing to do to get out of this. Is the no above a number in UK or USA? How is it possible to contact the Better Business Bureau fromUK - not sure what this is but need to pursue means to get out of this scam.

Guest

i have just entered my card details then realised it was a scam. The contact number is obsolete, the email address bounces back and when I put a post on the facebook page they removed it and blocked me from posting.

I have informed the bank who say that they will be able to get the money back once they start to take it out of my account.

How stressful just before Christmas though eh? I have reported them on facebook and I have shared the page on my page and made the post public advising that this company is a scam

Guest

Please do not sign up for the free sample. They keep sending you products and I can't even find a phone number to call and cancel.

If anyone can give me a phone number I would be ever so grateful. E-mail me bettyknecht@***.com.

This company will charge your credit card and you can't stop them. Any help you can give me, THANKS.

Guest
reply icon Replying to comment of Guest-856783

877-484-****

888-443-****

View more comments (10)
Anonymous
map-marker Sidney, British Columbia

Unless Skin Care Scam Artists

I signed up for the FREE trial, shipping costs only. The product arrived on a Friday and on Sunday I was billed for $118.99! Apparently if you don't call them within 2 weeks, they charge you for the full amount. I contacted VISA and they said there are dozens and dozens of complaints about this company. They have people like Dr. Oz comment on their product. They time it right so that they bill you on the weekend and you call their customer service number and it's automatically disconnected. I fell sick for falling to a scam like us. Never again!!!!
View full review
Loss:
$119
Reason of review:
Scam !!

Preferred solution: Full refund

Anonymous
map-marker Lowton, England

Scam

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Agreed to trial did not receive information that you had to cancel within 14 days or you would be charged then found 2 amounts over £75.00 on credit card which they refused to cancel even though never used cream. Company staff just quote terms should have been read but did not see terms and conditions anywhere one staff agreed to cancel but then second one said it was not possible very upset with this company and feel someone should do something to stop this fraudulent selling by companies like this as people will order trials but do not want to sign their lives away.
View full review
Loss:
$150
Cons:
  • Fraudulent
Reason of review:
Problems with payment

Preferred solution: Full refund

3 comments
Guest

I can't believe that a company can get away with this scam?I have been charged £75 and I haven't received this product,I had the trial one which didn't even make any difference to my skin,I have rang the number on the email 23 time at different times off the day I am going to speak to my bank tomorrow .

Guest

Also, if they didn't make you aware of the new Distance Selling Regulations 14 day cooling off period at the time of purchase, at all then the cancellation right of the customer is automatically extended a full year beyond the date at which it would have ended.

Read more: http://guruinabottle.brandrepublic.com/2014/05/28/new-distance-selling-regulations-take-effect-on-13-june-2014/#ixzz3NcoyFtkt

Guest

Their terms and conditions are incorrect and you should go to trading standards and your credit card company. The Sale of goods act states that the 14 day cooling off period starts from the day following RECEIPT of the goods.

Their terms do not comply with this, which invalidates them because they are misleading you.

you have a very good case for getting all of your money back. Please let us know how you get on.

View more comments (2)
Anonymous
map-marker Spruce Grove, Alberta

Can't cancel, they won't answer phone

I ordered, I read the small print. I knew I needed to cancel in 14 days but from what date again, date of order, date it was shipped, date it was delivered? Yep that they didn't make clear. I then found the scam claims online the day I received my order. So I called my credit card company and cancelled my card just in case. Thought I would do the right thing and still call them to cancel. Went through my emails and found 3 different phone numbers, in 3 different emails that they listed for Customer Service. One wasn't even for their company and the other one I waited on hold but no one answered. So they don't even give you the option to cancel in time. Happy I cancelled my card!
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Reason of review:
Poor customer service

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